The Challenge:
The participant, aged 47, presented with autism, intellectual disability, and psychosis, alongside a complex forensic history and long-term institutionalisation.
Challenges included:
- Behavioural escalation and emotional dysregulation
- Difficulty with communication and social understanding
- High support needs for daily living
- Limited trust in services due to past experiences
Our Approach:
- Trauma-Informed, Relationship-First Care
Focused on trust, consistency, and understanding individual triggers and needs.
- Structured Behavioural Support Frameworks
- Collaboration with PBS practitioners
- Clear, consistent behavioural strategies
- Early intervention and de-escalation
- Skilled and Consistent Workforce
- Specialised staff training
- 2:1 support model
- Strong team communication and continuity
- Integrated Support Network
Close coordination with mental health clinicians, justice representatives, and family.
The Outcome:
✔ Reduced behavioural escalation and improved emotional stability
✔ Stronger family relationships and engagement
✔ Increased participation in daily activities
✔ Restored sense of identity and belonging
Capability Demonstrated:
VIVA Mutual specialises in delivering:
- Psychosocial and behavioural complexity
- Trauma-informed care delivery
- Transition from institutional to community-based support
- Positive Behaviour Support integration
When to Refer to VIVA Mutual:
- Participants with complex behavioural or psychosocial needs
- Individuals transitioning from institutional or forensic settings
- Cases requiring highly skilled, consistent support teams
- Our Difference:
Our Difference:
We don’t define people by their past – we support who they can become.
VIVA Mutual delivers clinically governed, person-centred care that evolves with the individual, ensuring safety, dignity, and quality of life at every stage.
Better outcomes happen when the right people act early. That’s the VIVA difference.

Connect with VIVA Mutual via our online Link: VIVA Mutual Connect Now or phone our Support Centre on 8877 8000 or send an email to admin@vivamutual.org.au
