Personal Support
We want to support you to live the life of your choosing, Home is where the heart is!
Our Personal Support services are tailored to meet the needs of older Australians under the My Aged Care program, ensuring you or your loved one receive the right care for a fulfilling and independent lifestyle.
VIVA’S PROMISE OF EXCELLENCE
Living by VIVA’s Values everyday, our Support Team guarantees:
Collective Experience
Our teams not only have a wealth of experience, they also have the expertise to understand your experiences. This collective experience is the very thing that opens all the possibilities for you to live the life you choose.
Support for your people
When we work with you, we welcome your family, friends and other support people into your team. We support them to up-skill so that your whole team can work with you to achieve your goals.
Our Support Services Include:
Personal Support: We provide assistance with personal care tasks such as bathing, dressing, grooming, and medication management, ensuring you feel comfortable and supported in your daily routine.
Assisted Daily Living: Our team offers hands-on help with activities of daily living, including meal preparation, mobility support, and assistance with household tasks, allowing you to live independently with confidence.
Social and Community Participation: Stay engaged with your community through our social participation services. Whether you need help attending community events, connecting with friends, or joining group activities, we facilitate your involvement and ensure you stay socially active.
Domestic Support: Our domestic support services cover a range of household tasks, including cleaning, gardening, laundry, and shopping. Let us help you maintain a safe, clean, and comfortable living environment.
Respite Care: Caring for a loved one can be demanding, and that’s why we offer respite services to give carers a much-needed break. Our respite care provides short-term support, ensuring continuity of care and peace of mind for both carers and those receiving care.
DISCOVER THE VIVA MUTUAL DIFFERENCE
Comprehensive Social and Community Participation
VIVA’S DEDICATION TO TEAMWORK AND COLLABORATION
Meet the Team
Schedule a time to meet the dedicated members of VIVA’s Disability Support team: Donna, Joan, Lisa, Rani, and Raya. As qualified Registered and Enrolled Nurses, they bring extensive experience and specialised knowledge in disability care and health management under the My Aged Care program. Their expertise ensures that older Australians receive personalised support tailored to their unique needs, helping them thrive in the comfort of their own homes and within their communities.
VIVA’S PROMISE OF QUALITY
Ways to access VIVA's Therapy Services
My Aged Care Personal Support Services
VIVA Mutual’s Personal Support services, provided under the My Aged Care program, are designed to empower older Australians to achieve greater independence and quality of life. Our specialised team delivers personalised nursing care tailored to the unique needs and goals of each individual. With VIVA, you’ll experience a seamless blend of professional health support and compassionate personal care on your journey to enhanced wellness.
Private Personal Support Services
For those who may not qualify for government
assistance or prefer to bypass wait times, opting for
a private care package can be a cost-effective and
immediate solution to access necessary services
tailored to personal or family needs.
Testimonials
Just to say a big thank you for your help. To you and VIVA we feel we have been blessed with the assistance from the VIVA Team. They have settled in really well and Robert is enjoying their company and their help. I am feeling confident about restarting work with the support from your staff, and family and friends supporting us.
Everyone I speak to at Viva is responsive and friendly. When I needed someone urgently, Nicole in scheduling worked it all out and I am very appreciative of the effort that went into it.
These two staff members (Daniela and Jane) went above and beyond when both my husband and myself came down with Covid. They shared all shifts between the two of them and did a fantastic job I cannot express highly enough how much help they were - I was not very active at all but also not that bad when I got ill – My husband was the worst and they took very good care of him - High commendation
Prior to VIVA I had worked in several different industries, but self-management was entirely new to me. When I learnt about the Burtzoorg Model, I was excited but very nervous about how I would cope with a new work style. My dad even asked me if I would be okay and was worried it would be overwhelming for me. I told him that I had the same fear, but I was willing to give it a go. Since working in self-managed teams, I never want to go back to the regular system we all know. My favourite part about the Burtzoorg Model is that I am growing every day, and I now work in a collaborative space where I can share my ideas freely with my colleagues which encourages me to be more engaged and connected in my workspace.
I have been apart of the Viva family for 1 year today and I have never felt so grounded and blessed to be doing something I love so much!
I can’t thank you all enough for the huge effort you’ve all put in to get everything to come together so quickly for Michael to move into his new home today. To be able to arrange delivery of furniture, lifters etc, have a removalist move his bed, coordinate all the plans that need to be prepared and liaise with his GP practice and the hospital and onboard staff and all the other things I haven’t listed, in such a short time frame and so close to Christmas is amazing.
I just wanted to sincerely thank you for coming on our short break to help out with my brother. Having new experiences, like the Wildlife Park will be important in future as well as having quality time at home. I thought you and Joe made a great team, friendly, kind and compassionate. Cooking that special meal for him was lovely! So once again , Thank you!
I just want to put in writing how fantastic the care is that Mark is receiving. Judith is completely wonderful. She has gained Mark’s trust, and he is definitely not an easy person to win over. She carefully considers all his needs and is so thoughtful and kind. Judith is also highly professional in all her dealings with Mark.
I can honestly say that Mark has never been so well supported in terms of quality of life, even with the challenges of Alzheimer’s. I have also met Khrueawan and she is lovely. It is clear the carers communicate well with each other, which makes such a difference.
I honestly don’t know what I would do without Viva Mutual, especially living so far away from Adelaide.
On behalf of Kelly, myself and our family, we would like to thank Viva, Sam, Judith and Lauren for the outstanding care Mum has received over the last year.
Because of the Viva team, Mum has been able to remain at home and maintain her independence. I am very impressed that we are kept up to date with Mum’s care.
Thank you all so much.
Thank you again for fitting Dad in at such short notice.
I can’t express how wonderful Dimi was with my dad and how her understanding and gentle manner won him over, which is not an easy feat. Thank you again!