Temporary Transformation Payment (TTP) in NDIS

VIVA Mutual NDIS Services

Temporary Transformation Payment (TTP) in NDIS

VIVA Mutual charges TTP as per the NDIS price guide.  This page explains what the TTP is, and why it was introduced.


The National Disability Insurance Scheme (NDIS) significantly changed how disability support services were funded and provided in Australia.   The TTP was introduced by the National Disability Insurance Agency to help providers transition to the NDIS framework.

What is TTP?

Temporary Transformation Payment (TTP) is an additional cost that eligible service providers can charge as they transition to working within the NDIS system.

TTP Purpose

NDIS implementation across Australia led to new funding arrangements for providers, including adjustments in pricing models.  In addition, becoming an NDIS registered provider involved handling more paperwork and adhering to new regulations, which required time, resources and further cost.

The NDIS recognised that this transition might result in potential financial challenges for providers.  TTP was therefore introduced to smoothen this transition and ensure a stable implementation of the NDIS framework.

Understanding TTP Payments

TTP is calculated as a percentage added to the base rate of specific services. It applies to support categories such as Assistance with Daily Life, Assistance with Social and Community Participation, and Finding and Keeping a Job.

Each year, the TTP percentage decreases by 1.5%. For instance, in the 2020/2021 financial year, the TTP was set at 6%; by July 2021, it reduced to 4.5%. This gradual reduction is expected to continue until July 2024, when the TTP payment will no longer exist.

Eligibility and Compliance

VIVA is  eligible to charge TTP, as we meet the following specific criteria:

  • Publishing Services: Providers need to prominently display their services on their website and make them available to participants.
  • Business Contact Details: Providers must list their up-to-date business contact details on the Provider Finder platform on the Myplace portal.
  • Benchmarking Survey: Providers are required to participate annually in the NDIA benchmarking survey.

For TTP-related questions, please call Marie Astrero on (08) 77 88 8000.

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